SKU: EE-001-001: Difference between revisions

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&sup1; I looked for a definition of support retainer. Googling "support retainer" shows a spread of practices. Also there is
&sup1;[[EE-000-001 (details) | (more...)]] </font>
[http://en.wikipedia.org/wiki/Retainer the wikipedia retainer article]. This is a minimum basic retained support service: development, support of multiple users, etc. are <i>not</i> included unless stipulated during initial interaction; the value proposition analogous to that of the AOY/Value Prop page is presumed to have been so established personally by me during said interaction.
<br><br> If recurring costs such as hosting, bandwidth excess charges, etc. are included we will have defined same in writing during setup.
<br><br> In contrast to international accounts I manage all US and Canadian accounts personally so the number is limited.

Revision as of 05:06, 21 June 2007

05.13.200713 Meadow, 4705

You can use the below to establish PayPal billing for monthly support for your enterprise only if it is a United States or Canadian entity.

  • You can cancel at any time. Your support will continue to end of the established billing cycle (the day of the month you establish the billing).

  • There is a setup associated with supporting any enterprise and therefore this service is only valid after that setup has occured.
    If your support lapses resources associated with your enterprise will be released and a re-setup will be required if you wish to reestablish later.

  • If we've agreed to sell you this service¹ we are available for more work than it covers, it will just need to be billed d seperately.

  • PayPal's service charges are included, the price is $350 USD plus their service fee (2.9% + 0.30). Please contact PayPal for other details of their recurring billing.

  • We will offer the service discussed on the AOY/Value Prop page on an international basis. If you are already setup with the billing established with the button below that will cover your monthly support under it unless advised otherwise during setup.

  • The nominal setup fee is 3 times the monthly which may be more or less in a given actual instance.

¹ (more...)

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