EE-000-001 (details): Difference between revisions
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¹ I looked for a definition of support retainer. Googling "support retainer" shows a spread of practices. Also there is | |||
[http://en.wikipedia.org/wiki/Retainer the wikipedia retainer article]. This is a minimum basic retained support service: development, support of multiple users, etc. are <i>not</i> included unless stipulated during initial interaction; the value proposition analogous to that of the AOY/Value Prop page is presumed to have been so established personally by me during said interaction. | |||
<br><br> If recurring costs such as hosting, bandwidth excess charges, etc. are included we will have defined same in writing during setup. | |||
<br><br> In contrast to US and Canadian accounts I delegate all other accounts to other workers that I interact with thru the Public Job Shop so the number is practically unlimited. | |||
Revision as of 16:47, 5 June 2007
- There is a setup associated with supporting any enterprise and therefore this service is only valid after that setup has occured.
If your support lapses resources associated with your enterprise will be released and a re-setup will be required if you wish to reestablish later.- If we've agreed to sell you this service¹ we are available for more work than it covers, it will just need to be billed d seperately.
- PayPal's service charges are included, the price is a flat €300 and we absorb any service and FX fees. Please contact PayPal for other details of their recurring billing.
¹ I looked for a definition of support retainer. Googling "support retainer" shows a spread of practices. Also there is
the wikipedia retainer article. This is a minimum basic retained support service: development, support of multiple users, etc. are not included unless stipulated during initial interaction; the value proposition analogous to that of the AOY/Value Prop page is presumed to have been so established personally by me during said interaction.
If recurring costs such as hosting, bandwidth excess charges, etc. are included we will have defined same in writing during setup.
In contrast to US and Canadian accounts I delegate all other accounts to other workers that I interact with thru the Public Job Shop so the number is practically unlimited.
