Tele: Difference between revisions

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         <blockquote>Agents join the network in this state and may move to it by personal selection or involuntarily due to network events. Single click moves to ATTENTION, double  
         <blockquote>Agents join the network in this state and may move to it by personal selection or involuntarily due to network events. Single click moves to ATTENTION, double  
         focuses CALL/PAGE input and moved to that state.</blockquote>
         focuses CALL/PAGE input and moved to that state.</blockquote>
       </td><td>Caller</td></tr>
       </td><td>Subscriber</td></tr>
<tr><td>2</td>      <td>  <font size=1 color=white style="background-color: maroon;"> &nbsp; &nbsp;<b>AFK/ASIDE/BUSY &nbsp; </b> </font>  
<tr><td>2</td>      <td>  <font size=1 color=white style="background-color: maroon;"> &nbsp; &nbsp;<b>AFK/ASIDE/BUSY &nbsp; </b> </font>  
         <blockquote>A subscriber controlled state which blocks ATTENTION requests until an agent click toggles to ATTENTION or double clicks to OFFHOOK.  </blockquote>  
         <blockquote>A subscriber controlled state which blocks ATTENTION requests until an agent click toggles to ATTENTION or double clicks to OFFHOOK.  </blockquote>  
         </td><td>Caller</td></tr>
         </td><td>Subscriber</td></tr>
<tr><td>3</td>      <td>  <font size=1 color=white style="background-color: green;"> &nbsp; <b>IN CALL</b>&nbsp; </font>
<tr><td>3</td>      <td>  <font size=1 color=white style="background-color: green;"> &nbsp; <b>IN CALL</b>&nbsp; </font>
         <blockquote>A agent moves to this state after connecting to a call assuming no event, such as their or the
         <blockquote>A agent moves to this state after connecting to a call assuming no event, such as their or the
           network having set a different state preventing same.</blockquote>
           network having set a different state preventing same.</blockquote>
       </td><td>Caller</td></tr>
       </td><td>Both</td></tr>
<tr><td>4</td>      <td>  <font size=1 color=white style="background-color: yellow; color: navy;"> &nbsp; <b>BUFF/WAIT</b>&nbsp; </font>  
<tr><td>4</td>      <td>  <font size=1 color=white style="background-color: yellow; color: navy;"> &nbsp; <b>BUFF/WAIT</b>&nbsp; </font>  
         <blockquote>A network controlled state which indicates incoming events for the agent. It is normal for some such events not to
         <blockquote>A network controlled state which indicates incoming events for the agent. It is normal for some such events not to