Tele: Difference between revisions
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<caption style="font-weight: 700;background-color: white;color: navy;caption-side: bottom;">doorbell metaphor: ringer controls and tracks video conference call states</caption> | <caption style="font-weight: 700;background-color: white;color: navy;caption-side: bottom;">doorbell metaphor: ringer controls and tracks video conference call states</caption> | ||
<tr><td align=center width=5%>-1</td><td>White</td> | <tr><td align=center width=5%>-1</td><td>White</td> | ||
<td width=75%><center><span style="color: black;background-color: white;font-weight: 700;font-size: 10px;">OFFLINE</span></center> | <td width=75%><center><span style="color: black;background-color: white;font-weight: 700;font-size: 10px;"> OFFLINE </span></center> | ||
<blockquote>Disconnected state, no subscriber or subscriber not Ft authenticated. </blockquote> | <blockquote>Disconnected state, no subscriber or subscriber not Ft authenticated. </blockquote> | ||
</td><td>Ringer</td><td align=center width=10%>Caller</td></tr> | </td><td>Ringer</td><td align=center width=10%>Caller</td></tr> | ||
<tr><td align=center>0</td> <td>Ivory</td> <td><center><span style="color: black;background-color: ivory;font-weight: 700;font-size: 10px;">ATTENTION</span></center> | <tr><td align=center>0</td> <td>Ivory</td> <td><center><span style="color: black;background-color: ivory;font-weight: 700;font-size: 10px;"> ATTENTION </span></center> | ||
<blockquote>Ordinary ringer state, like a backlit doorbell, ready to accept or originate call. Blinking indicates ring (slow) or busy (rapid). | <blockquote>Ordinary ringer state, like a backlit doorbell, ready to accept or originate call. Blinking indicates ring (slow) or busy (rapid). | ||
Single click rings (caller) or answers (subscriber) moving to IN CALL.</blockquote> | Single click rings (caller) or answers (subscriber) moving to IN CALL.</blockquote> | ||
</td><td>Ringer</td><td align=center>Both</td></tr> | </td><td>Ringer</td><td align=center>Both</td></tr> | ||
<tr><td align=center>1</td><td>Black</td><td><center><span style="color: white;background-color: #636161;font-weight: 700;font-size: 10px;">DOWN/OFFHOOK/REJECT</span></center> | <tr><td align=center>1</td><td>Black</td><td><center><span style="color: white;background-color: #636161;font-weight: 700;font-size: 10px;"> DOWN/OFFHOOK/REJECT </span></center> | ||
<blockquote style="font-size:10px;font-weight:600;">Agents join the network in this state and may move to it by personal selection or involuntarily due to network events. Double clicking | <blockquote style="font-size:10px;font-weight:600;">Agents join the network in this state and may move to it by personal selection or involuntarily due to network events. Double clicking | ||
in response to incoming call rejects the call and the subscribers ringer is briefly in this state to acknowledge the drop. Subscriber double clicking when there's no call toggles offhook. Double clicking during a call disconnects it with brief acknowledgement in this color before returning to ATTENTION.</blockquote> | in response to incoming call rejects the call and the subscribers ringer is briefly in this state to acknowledge the drop. Subscriber double clicking when there's no call toggles offhook. Double clicking during a call disconnects it with brief acknowledgement in this color before returning to ATTENTION.</blockquote> | ||
</td><td>Ringer</td><td align=center>Both</td></tr> | </td><td>Ringer</td><td align=center>Both</td></tr> | ||
<tr><td align=center>2</td><td>Red</td><td><center><span style="color: white;background-color: maroon;font-weight: 700;font-size: 10px;">AFK/ASIDE/BUSY</span></center> | <tr><td align=center>2</td><td>Red</td><td><center><span style="color: white;background-color: maroon;font-weight: 700;font-size: 10px;"> AFK/ASIDE/BUSY </span></center> | ||
<blockquote>A subscriber controlled state which blocks ATTENTION requests. Click toggles, blinks while block active. </blockquote> | <blockquote>A subscriber controlled state which blocks ATTENTION requests. Click toggles, blinks while block active. </blockquote> | ||
</td><td>Aux 1</td><td align=center>Subscriber</td></tr> | </td><td>Aux 1</td><td align=center>Subscriber</td></tr> | ||
<tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;">IN CALL</span></center> | <tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;"> IN CALL </span></center> | ||
<blockquote>Call active, blinks when additional callers join the call.</blockquote> | <blockquote>Call active, blinks when additional callers join the call.</blockquote> | ||
</td><td>Ringer</td><td align=center>Both</td></tr> | </td><td>Ringer</td><td align=center>Both</td></tr> | ||
<tr><td align=center>4</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;">BUFF/WAIT</span></center> | <tr><td align=center>4</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> BUFF/WAIT </span></center> | ||
<blockquote>Indicates incoming events for the agent. The control is inhibited if it is solidly this color .</blockquote> | <blockquote>Indicates incoming events for the agent. The control is inhibited if it is solidly this color .</blockquote> | ||
</td><td>Ringer</td> <td align=center>Both</td></tr> | </td><td>Ringer</td> <td align=center>Both</td></tr> | ||
<tr><td align=center>5</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;">LOOKUP/PAGE</span></center> | <tr><td align=center>5</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | ||
<blockquote>Agent has initiated a call, or lookup of a remote subscriber or group. Submits the subscriber lookup text. Lookup is the action when no | <blockquote>Agent has initiated a call, or lookup of a remote subscriber or group. Submits the subscriber lookup text. Lookup is the action when no | ||
subscriber is selected and page is the action if one is (ringer calls selection). </blockquote> | subscriber is selected and page is the action if one is (ringer calls selection). </blockquote> | ||
