Tele: Difference between revisions
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Single click rings (caller) or answers (subscriber) moving to IN CALL.</blockquote> | Single click rings (caller) or answers (subscriber) moving to IN CALL.</blockquote> | ||
</td><td>Ringer</td><td align=center>Both</td></tr> | </td><td>Ringer</td><td align=center>Both</td></tr> | ||
<tr><td align=center>1</td><td>Black</td><td><center><span style="color: white;background-color: #636161;font-weight: 700;font-size: 10px;"> DOWN/OFFHOOK/REJECT </span></center> | <tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | ||
<blockquote>Agent has initiated a call, or lookup of a remote subscriber or group. Submits the subscriber lookup text. Lookup is the action when no | |||
subscriber is selected and page is the action if one is (ringer calls selection). </blockquote> | |||
</td><td>Aux 2</td><td align=center>Both</td></tr> | |||
<tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> BUFF/WAIT </span></center> | |||
<blockquote>Indicates incoming events for the agent. The control is inhibited if it is solidly this color .</blockquote> | |||
</td><td>Ringer</td> <td align=center>Both</td></tr> | |||
<tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;"> IN CALL </span></center> | |||
<blockquote>Call active, blinks when additional callers join the call.</blockquote> | |||
</td><td>Ringer</td><td align=center>Both</td></tr> | |||
<tr><td align=center>4</td><td>Red</td><td><center><span style="color: white;background-color: maroon;font-weight: 700;font-size: 10px;"> AFK/ASIDE/BUSY </span></center> | |||
<blockquote>A subscriber controlled state which blocks ATTENTION requests. Click toggles, blinks while block active. </blockquote> | |||
</td><td>Aux 1</td><td align=center>Subscriber</td></tr> | |||
<tr><td align=center>5</td><td>Black</td><td><center><span style="color: white;background-color: #636161;font-weight: 700;font-size: 10px;"> DOWN/OFFHOOK/REJECT </span></center> | |||
<blockquote style="font-size:10px;font-weight:600;">Agents join the network in this state and may move to it by personal selection or involuntarily due to network events. Double clicking | <blockquote style="font-size:10px;font-weight:600;">Agents join the network in this state and may move to it by personal selection or involuntarily due to network events. Double clicking | ||
in response to incoming call rejects the call and the subscribers ringer is briefly in this state to acknowledge the drop. Subscriber double clicking when there's no call toggles offhook. Double clicking during a call disconnects it with brief acknowledgement in this color before returning to ATTENTION.</blockquote> | in response to incoming call rejects the call and the subscribers ringer is briefly in this state to acknowledge the drop. Subscriber double clicking when there's no call toggles offhook. Double clicking during a call disconnects it with brief acknowledgement in this color before returning to ATTENTION.</blockquote> | ||
</td><td>Ringer</td><td align=center>Both</td></tr> | </td><td>Ringer</td><td align=center>Both</td></tr> | ||
</table></center> | </table></center> | ||
<blockquote><center> | <blockquote><center> | ||
