Tele: Difference between revisions

(2 intermediate revisions by the same user not shown)

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<tr><td align=center>2</td> <td>Yellow</td><td><center>   INCOMING   </center>

<blockquote style="text-align:justify;" >Indicates incoming events for the agent. Blinks until callee dispatches state.

Single click moves the call to a holding state. While in ~~the holding~~ state information on the call is presented to the callee which can include a live feed of the caller. Another single click by callee connects the call. At any time a double click drops the call.</blockquote>

Single click moves the call to a holding state. While in this state information on the call may presented to the callee, indicated by a symbol and retrieved in a popup when the symbol is being displayed, which can include a live feed of the caller. Another single click by callee connects the call. At any time a double click drops the call.</blockquote>

</td><td align=center>Subscr.</td><td>Yes</td></tr>

<tr><td align=center>3</td> <td>Green</td><td><center>   IN CALL   </center>

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</td><td align=center>Both</td><td>Yes</td></tr>

<tr><td align=center>4</td><td>Red</td><td><center>   AFK/ASIDE/BUSY   </center>

<blockquote style="text-align:justify;" >A subscriber controlled state indicating the user is in a ~~dialog or~~ momentarily ~~off camera. Entered by swipe down, exited by swipe up, blinks while block active for subscriber solid for other callers~~. </blockquote>

<blockquote style="text-align:justify;" >A subscriber controlled state indicating the user is in a call and momentarily unavailable. </blockquote>

</td><td align=center>~~Both~~</td><td>Yes</td></tr>

</td><td align=center>Caller</td><td>Yes</td></tr>

<tr><td align=center>5</td><td>Black</td><td><center>   DOWN/OFFHOOK/REJECT   </center>

<blockquote style="font-size:10px;font-weight:600;text-align:justify;">Agents may be Callers or Subscribers, both can initiate calls but only a Subscriber can receive them, owns a doorbell. Both start in this state and may enter it as a result of network events. Clicking if enabled moves to ATTENTION or OFFLINE depending on entering state and network.</blockquote>

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@@ Line 20: / Line 20: @@
 <tr><td align=center>2</td>  <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> &nbsp; INCOMING &nbsp; </span></center>
           <blockquote style="text-align:justify;" >Indicates incoming events for the agent.  Blinks until callee dispatches state.
-           Single click moves the call to a holding state. While in the holding state information on the call is presented to the callee which can include a live feed of the caller. Another single click by callee connects the call. At any time a double click drops the call.</blockquote>
+           Single click moves the call to a holding state. While in this state information on the call may presented to the callee, indicated by a symbol and retrieved in a popup when the symbol is being displayed, which can include a live feed of the caller. Another single click by callee connects the call. At any time a double click drops the call.</blockquote>
         </td><td align=center>Subscr.</td><td>Yes</td></tr>
 <tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;"> &nbsp; IN CALL &nbsp; </span></center>
@@ Line 26: / Line 26: @@
         </td><td align=center>Both</td><td>Yes</td></tr>
 <tr><td align=center>4</td><td>Red</td><td><center><span style="color: white;background-color: maroon;font-weight: 700;font-size: 10px;"> &nbsp; AFK/ASIDE/BUSY &nbsp; </span></center>
-          <blockquote style="text-align:justify;" >A subscriber controlled state indicating the user is in a dialog or momentarily off camera. Entered by swipe down, exited by swipe up, blinks while block active for subscriber solid for other callers. </blockquote>
+          <blockquote style="text-align:justify;" >A subscriber controlled state indicating the user is in a call and momentarily unavailable.  </blockquote>
-         </td><td align=center>Both</td><td>Yes</td></tr>
+         </td><td align=center>Caller</td><td>Yes</td></tr>
 <tr><td align=center>5</td><td>Black</td><td><center><span style="color: white;background-color: #636161;font-weight: 700;font-size: 10px;"> &nbsp; DOWN/OFFHOOK/REJECT &nbsp; </span></center>
           <blockquote style="font-size:10px;font-weight:600;text-align:justify;">Agents may be Callers or Subscribers, both can initiate calls but only a Subscriber can receive them, owns a doorbell. Both start in this state and may enter it as a result of network events. Clicking if enabled moves to ATTENTION or OFFLINE depending on entering state and network.</blockquote>