Tele: Difference between revisions
From Cibernética Americana
Jump to navigationJump to search
No edit summary |
No edit summary |
||
| Line 19: | Line 19: | ||
</td><td align=center>Subscriber</td><td>Yes</td></tr> | </td><td align=center>Subscriber</td><td>Yes</td></tr> | ||
<tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | <tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | ||
<blockquote>If there is no selected subscriber to connect to, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin | <blockquote>If there is no selected subscriber to connect to, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin. If there is a selected subscriber, they are rung up. Otherwise the control returns to this state for caller or to ATTENTION for subscriber. </blockquote> | ||
</td><td align=center>Caller</td><td>Yes</td></tr> | </td><td align=center>Caller</td><td>Yes</td></tr> | ||
<tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> BUFF/WAIT </span></center> | <tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> BUFF/WAIT </span></center> | ||