EE-001-001 (details)
This is a general work-for-hire support service and bears no relation to the GA service.
¹ I looked for a definition of support retainer. Googling "support retainer" shows a spread of practices. Also there is
the wikipedia retainer article. This is a minimum basic retained support service: development, support of multiple users, etc. are not included unless stipulated during initial interaction; the value proposition analogous to that of the AOY/Value Prop page is presumed to have been so established personally by me during said interaction.
In contrast to the GA service I handle all US and CA accounts personally so the number that can be current is limited.
² Use of the server provided with this account is intended for software delivery to production servers but you may do what you like with it subject to the current constraints of the hosting vendor we are using for these servers. Currently the limits are these:
- Total disk space of server is 40 GB.
- The total bandwidth per month is 1 GB metered thereafter at $0.08 per GB.
Any additional bandwidth used will automatically be charged in your recurring billing so keep this in mind if you use the server as a DNS server for our IPV6 software in other than a development role.
