Tele: Difference between revisions
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<blockquote>Ordinary ringer state, like a backlit doorbell, ready to join or originate a call. Blinking indicates ring (slow) or busy (rapid). | <blockquote>Ordinary ringer state, like a backlit doorbell, ready to join or originate a call. Blinking indicates ring (slow) or busy (rapid). | ||
Single click rings (caller) or answers (subscriber) moving to IN CALL. If ring initiated without a selected/defaulted subscriber, moves to LOOKUP/PAGE. Subscriber double clicking when there's no call toggles offhook. Long click moves to LOOKUP/PAGE.</blockquote> | Single click rings (caller) or answers (subscriber) moving to IN CALL. If ring initiated without a selected/defaulted subscriber, moves to LOOKUP/PAGE. Subscriber double clicking when there's no call toggles offhook. Long click moves to LOOKUP/PAGE.</blockquote> | ||
</td><td align=center> | </td><td align=center>Subscriber</td><td>Yes</td></tr> | ||
<tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | <tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | ||
<blockquote>If there is no selected subscriber to connect to, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin, otherwise the control returns to this state. If there is a selected subscriber, they are sent the call id to join. Double clicking moves to ATTENTION. </blockquote> | <blockquote>If there is no selected subscriber to connect to, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin, otherwise the control returns to this state. If there is a selected subscriber, they are sent the call id to join. Double clicking moves to ATTENTION. </blockquote> | ||
</td><td align=center> | </td><td align=center>Caller</td><td>Yes</td></tr> | ||
<tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> BUFF/WAIT </span></center> | <tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> BUFF/WAIT </span></center> | ||
<blockquote>Indicates incoming events for the agent. The control is inhibited if it is solidly this color .</blockquote> | <blockquote>Indicates incoming events for the agent. The control is inhibited if it is solidly this color .</blockquote> | ||