Tele: Difference between revisions

Line 16:

</td><td align=center>Subscriber</td><td>Yes</td></tr>

<tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;">   LOOKUP/PAGE   </span></center>

<blockquote>If ~~there~~ is ~~no selected subscriber to connect to~~, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin. If there is ~~a selected subscriber~~, they are rung up. ~~Otherwise~~ the ~~control~~ returns ~~to this state for caller or~~ to ATTENTION ~~for subscriber~~. </blockquote>

<blockquote>If no user or group callee is implicit, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin. If there is an implicit callee, they are rung up. After the ring up attempt, returns to ATTENTION. </blockquote>

</td><td align=center>Caller</td><td>Yes</td></tr>

<tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;">   BUFF/WAIT   </span></center>

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@@ Line 16: / Line 16: @@
          </td><td align=center>Subscriber</td><td>Yes</td></tr>
 <tr><td align=center>1</td>  <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> &nbsp; LOOKUP/PAGE &nbsp; </span></center>
-          <blockquote>If there is no selected subscriber to connect to, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin. If there is a selected subscriber, they are rung up. Otherwise the control returns to this state for caller or to ATTENTION for subscriber. </blockquote>
+          <blockquote>If no user or group callee is implicit, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin. If there is an implicit callee, they are rung up. After the ring up attempt, returns to ATTENTION. </blockquote>
         </td><td align=center>Caller</td><td>Yes</td></tr>
 <tr><td align=center>2</td>  <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> &nbsp; BUFF/WAIT &nbsp; </span></center>