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<tr><td align=center width=5%>-1</td><td>White</td> | <tr><td align=center width=5%>-1</td><td>White</td> | ||
<td width=75%><center><span style="color: black;background-color: white;font-weight: 700;font-size: 10px;"> OFFLINE </span></center> | <td width=75%><center><span style="color: black;background-color: white;font-weight: 700;font-size: 10px;"> OFFLINE </span></center> | ||
<blockquote>No subscriber context or caller device rejected. </blockquote> | <blockquote style="text-align:justify;">No subscriber context or caller device rejected. </blockquote> | ||
</td><td align=center width=10%>Caller</td><td>No</td></tr> | </td><td align=center width=10%>Caller</td><td>No</td></tr> | ||
<tr><td align=center>0</td> <td>Cyan</td> <td><center><span style="color: black;background-color: cyan;font-weight: 700;font-size: 10px;"> ATTENTION </span></center> | <tr><td align=center>0</td> <td>Cyan</td> <td><center><span style="color: black;background-color: cyan;font-weight: 700;font-size: 10px;"> ATTENTION </span></center> | ||
<blockquote>Ordinary ringer state, like a backlit doorbell, ready to join or originate a call. Subscriber double clicking toggles offhook and single moves to LOOKUP/PAGE.</blockquote> | <blockquote style="text-align:justify;">Ordinary ringer state, like a backlit doorbell, ready to join or originate a call. Subscriber double clicking toggles offhook and single moves to LOOKUP/PAGE.</blockquote> | ||
</td><td align=center>Subscriber</td><td>Yes</td></tr> | </td><td align=center>Subscriber</td><td>Yes</td></tr> | ||
<tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | <tr><td align=center>1</td> <td>Blue</td><td><center><span style="color: white;background-color: blue;font-weight: 700;font-size: 10px;"> LOOKUP/PAGE </span></center> | ||
<blockquote>If no user or group callee is implicit, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin. If there is an implicit callee, they are rung up. If ring up attempt fails, returns to ATTENTION otherwise moves to IN CALL. </blockquote> | <blockquote style="text-align:justify;">If no user or group callee is implicit, clicking prompts for the subscriber or group lookup text, which is then looked up. If the lookup finds an active call, the join processing for this Agent and call begin. If there is an implicit callee, they are rung up. If ring up attempt fails, returns to ATTENTION otherwise moves to IN CALL. </blockquote> | ||
</td><td align=center>Caller</td><td>Yes</td></tr> | </td><td align=center>Caller</td><td>Yes</td></tr> | ||
<tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> INCOMING </span></center> | <tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> INCOMING </span></center> | ||
<blockquote>Indicates incoming events for the agent. If it is solidly this color, indicates individual, blinking a group incoming call. | <blockquote style="text-align:justify;" >Indicates incoming events for the agent. If it is solidly this color, indicates individual, blinking a group incoming call. | ||
Single click moves the call to a holding state. While in the holding state information on the call is presented to the callee which can include a live feed of the caller. Another single click by callee connects the call. At any time a double click drops the call.</blockquote> | Single click moves the call to a holding state. While in the holding state information on the call is presented to the callee which can include a live feed of the caller. Another single click by callee connects the call. At any time a double click drops the call.</blockquote> | ||
</td><td align=center>Both</td><td>If blinking</td></tr> | </td><td align=center>Both</td><td>If blinking</td></tr> | ||
<tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;"> IN CALL </span></center> | <tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;"> IN CALL </span></center> | ||
<blockquote>Call active, blinks when additional callers join the call. Single click moves to BUSY. Double click ends call.</blockquote> | <blockquote style="text-align:justify;" >Call active, blinks when additional callers join the call. Single click moves to BUSY. Double click ends call.</blockquote> | ||
</td><td align=center>Both</td><td>Yes</td></tr> | </td><td align=center>Both</td><td>Yes</td></tr> | ||
<tr><td align=center>4</td><td>Red</td><td><center><span style="color: white;background-color: maroon;font-weight: 700;font-size: 10px;"> AFK/ASIDE/BUSY </span></center> | <tr><td align=center>4</td><td>Red</td><td><center><span style="color: white;background-color: maroon;font-weight: 700;font-size: 10px;"> AFK/ASIDE/BUSY </span></center> | ||
<blockquote>A subscriber controlled state indicating the user is in a dialog or momentarily off camera. Entered by swipe down, exited by swipe up, blinks while block active for subscriber solid for other callers. </blockquote> | <blockquote style="text-align:justify;" >A subscriber controlled state indicating the user is in a dialog or momentarily off camera. Entered by swipe down, exited by swipe up, blinks while block active for subscriber solid for other callers. </blockquote> | ||
</td><td align=center>Both</td><td>Yes</td></tr> | </td><td align=center>Both</td><td>Yes</td></tr> | ||
<tr><td align=center>5</td><td>Black</td><td><center><span style="color: white;background-color: #636161;font-weight: 700;font-size: 10px;"> DOWN/OFFHOOK/REJECT </span></center> | <tr><td align=center>5</td><td>Black</td><td><center><span style="color: white;background-color: #636161;font-weight: 700;font-size: 10px;"> DOWN/OFFHOOK/REJECT </span></center> | ||
<blockquote style="font-size:10px;font-weight:600;">Agents may be Callers or Subscribers, both can initiate calls but only a Subscriber can receive them, has a doorbell. Both start in this state and may enter it only as a result of network events. Double clicking in response to incoming call rejects the call and the subscribers ringer is briefly in this state to acknowledge the drop. Double clicking during a call disconnects it and while that is being confirmed, the control is this color before returning to ATTENTION.</blockquote> | <blockquote style="font-size:10px;font-weight:600;text-align:justify;">Agents may be Callers or Subscribers, both can initiate calls but only a Subscriber can receive them, has a doorbell. Both start in this state and may enter it only as a result of network events. Double clicking in response to incoming call rejects the call and the subscribers ringer is briefly in this state to acknowledge the drop. Double clicking during a call disconnects it and while that is being confirmed, the control is this color before returning to ATTENTION.</blockquote> | ||
</td><td align=center>Both</td><td>No</td></tr> | </td><td align=center>Both</td><td>No</td></tr> | ||
</table></center><br> | </table></center><br> | ||
</div> | </div> |
Revision as of 05:44, 1 January 2024
Call Model —
DS Ft abstracts a backend provider, natively Jitsi.
Concise story of sameboat en:smart doorbell.
Ordinal | Color | State | Visibility | Enabled |
-1 | White |
| Caller | No |
0 | Cyan |
| Subscriber | Yes |
1 | Blue |
| Caller | Yes |
2 | Yellow |
| Both | If blinking |
3 | Green |
| Both | Yes |
4 | Red |
| Both | Yes |
5 | Black |
| Both | No |