Tele: Difference between revisions
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<tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> INCOMING </span></center> | <tr><td align=center>2</td> <td>Yellow</td><td><center><span style="color: black;background-color: yellow;font-weight: 700;font-size: 10px;"> INCOMING </span></center> | ||
<blockquote>Indicates incoming events for the agent. If it is solidly this color, indicates individual, blinking a group incoming call. | <blockquote>Indicates incoming events for the agent. If it is solidly this color, indicates individual, blinking a group incoming call. | ||
Single click moves the call to a holding state. While in the holding state information on the call is presented to the callee which can include a live feed of the caller. Another single | Single click moves the call to a holding state. While in the holding state information on the call is presented to the callee which can include a live feed of the caller. Another single click by callee connects the call. At any time a double click drops the call.</blockquote> | ||
click by callee connects the call. At any time a double click drops the call.</blockquote> | |||
</td><td align=center>Both</td><td>If blinking</td></tr> | </td><td align=center>Both</td><td>If blinking</td></tr> | ||
<tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;"> IN CALL </span></center> | <tr><td align=center>3</td> <td>Green</td><td><center><span style="color: white;background-color: green;font-weight: 700;font-size: 10px;"> IN CALL </span></center> | ||
